4th semester, Swiss Professional Hospitality Management (2017)

As a student of Swiss School of Tourism and Hospitality, what made you decide to study here?
I first completed a cook apprenticeship, which gave me a lot of satisfaction. I really enjoy making people happy with good food. Towards the end of the apprenticeship, my boss recommended that I should inform myself about continuing into management training, and I came across SSTH. I wanted to be not only a craftsman, but also to take on leadership roles outside of the kitchen.

What are your career objectives? Do you already have plans on what you will do after SSTH?
My goal is to become a leader in the hotel industry, for example as a general manager. But I can also imagine a management function in another industry. However, this will probably only be possible with a bachelor's degree. Therefore, I would like to start the Bachelor program at the SSTH after completing the HF training.

Have you already been on internship? What did you like best during the internship semester?
My first internship was at the Tschuggen Grand Hotel in Arosa. For the first two and a half months, I worked in the rooms division and one month as a concierge. The months in the housekeeping I liked better than first thought I would. I was able to take over a lot of management tasks, and received a lot of positive feedback from my employer. Despite the enormous time pressure, I liked the work in housekeeping very much.

What do you like most about SSTH?
The preparation in the school semesters is very valuable. In particular, the four outlet restaurants are a great experience for the internships and give a real impression of the future work. The advantage in the school is above all that you can take much more time, for example in housekeeping, in contrast to the internship where the rooms have to be ready again in a maximum of 20 minutes. Intensive teaching with up to 15 subjects in one semester is very challenging. But this is the only way to get an insight into the different activities in a hotel. So I am glad that we also have business subjects such as financial accounting. I also would not like to miss living on campus. The cohesion in the class is much more intense and you get to know each other much better than if you did not live on campus.

Let’s talk about your personal and professional development. Where did you profit most?
Interpersonally, I learned a lot. I have become much more open-minded and more communicative. The different cultures on campus are very inspiring. I have also become much more determined and organized in my work. In project and group work, I now take a leading role. So I'm looking forward to the next week's Concept Week, where I will be heading for a real-life project.

Thanks for the interview.

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